PAYMENTS POLICY
Payment Methods & Terms
At Derjam Kenya, we offer flexible and secure payment options to make your shopping experience convenient and safe.
Available Payment Methods
1. Cash on Delivery (COD)
•Pay for your order when it is delivered to your location.
•No upfront payment required.
•Available for all locations within Nairobi and surrounding areas.
•Our delivery personnel will collect payment upon delivery.
2. M-Pesa
•Fast and secure mobile money transfer.
•Pay directly to our M-Pesa number: 0714 826492
•Send your M-Pesa reference number via WhatsApp or email.
•Order processing begins immediately upon payment confirmation.
•No transaction fees for customers.
Payment Security
Your payment information is handled securely. We use industry-standard encryption and security measures to protect your financial data.
Payment Terms
•Full payment is required before order processing (except for COD).
•Invoices are provided upon request.
•For bulk orders, please contact us for special pricing and payment terms.
Bulk Orders & Corporate Accounts
For bulk orders and corporate accounts, we offer flexible payment terms and special discounts. Please contact our sales team for more information.
Order Confirmation
Once payment is received and confirmed, you will receive an order confirmation with tracking details via email or WhatsApp.
Refunds & Cancellations
For information on refunds and order cancellations, please refer to our Refund & Returns Policy.
Contact Information
•📞 Phone: +254 714 826492
•📧 Email: info@derjamkenya.co.ke
•💬 WhatsApp: +254 714 826492
•📍 Address: Pumwani Rd, Gikomba, Nairobi, Kenya
Note: Derjam Kenya reserves the right to update payment methods and terms. Please check back regularly for updates.